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Free Shipping to Australia!!

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Delivery Information

1. How long will the delivery take?

Items in Sydney: Dispatch within 2 to 3 business days from Sydney

Other items: It will take around 10 to 15 business days

2. Is there any EXPRESS delivery option?

EXPRESS post is only available for items that are stored in Sydney.  For details, please email info@jekca.com.au

3. Do you deliver overseas?

www.jekca.com.au only handles all the deliveries within Australia and New Zealand. For other locations, please contact info@jekca.com or visit www.jekca.com 

4. How much does the delivery cost?

We offer FREE shipping to Australia.  For New Zealand, it's subject to shipping charge based on the weight of the order. EXPRESS post is only available for items that are stored in Sydney.  For details, please email info@jekca.com.au

5. How do I redeem a discount code?

You can redeem the discount code in the shopping cart.

6. Who can shop online?

Online shopping is available to customers in Australia (NSW, QLD, ACT, NT, TAS, SA, WA and VIC) and New Zealand. You can browse and buy our wide range of building blocks products online.

7. Can you deliver to a PO Box?

Yes!

8. My order hasn't arrived, what now?

If your order hasn't arrived, please contact Customer Support at info@jekca.com.au, and we will look into it for you.

9. Can I buy items online in New Zealand?

Yes, visit www.jekca.com.au

10. Do you offer click and collect service?

No, but we provide free delivery service to your hands!.

11. Can I order from overseas and have the product delivered to an address in Australia?

Yes, you can order products from overseas on www.jekca.com.au but items can only be delivered to addresses in Australia or New Zealand.

12. I'm having trouble ordering online, can you help me?

If you're having trouble buying products online, contact Customer Support at info@jekca.com.au for assistance.